Refund policy

We curate and handpick items for the shop- and we hope you love all your purchases, but we understand things may need to be returned.

All sales are final on discounted, clearance merchandise, jewelry, accessories, swim, and shoes. 

 

In-Store Purchases & Returns 

14 day exchange on new, unworn, and unaltered clothing for in store credit or exchange. 

Original receipt and original tags must be present for all exchanges or returns.  

 

Online Purchases

14 day exchange on new unworn and unaltered clothing for a full refund or in store credit from delivery date. 

Original receipt and original tags must be present for all exchanges or returns.  

Shipping fees are not eligible for refund. 

We are not responsible for shipping fees for returns and additional shipping fees associated with incorrect address information given at checkout

Online returns must include order number and be mailed to: 

May Eleven

350 E Locust St Suite 103

Des Moines, IA 50309